Please use e-mail messaging in order to contact us only as a last resort.
If you wish to receive a reply and to solve your question – please open a ticket using the contact form.
This will automatically create a task on our
support page and notify the support team.
Contact via support page, compared to usual e-mailing, has a set of advantages:
The e-mail is meant to offer feedback when other contact methods (incl. the contact form) are unavailable.
When leaving an inquiry, try to include as much information as possible, so that less time will get lost on gathering additional information.